At Haute Monde® Dress, Jacket, Skirt, Bodysuit, Jumpsuit, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
Collection of Personal Information
We collect personal information when you create an account, make purchases, contact us, subscribe to our newsletter, participate in surveys, contests or promotions, or use other features of our website or mobile apps.
The types of personal information we collect may include:
- Contact details – such as your name, email address, postal address, and phone number.
- Account details – such as your username, profile photo, and password.
- Payment information – such as your payment card number, expiration date, and billing address.
- Order details – such as the products you’ve purchased, received, returned, or exchanged.
- Communication preferences – such as your marketing preferences and notifications settings.
We may also collect other information such as:
- Device information – such as your IP address, browser type, operating system, and mobile device identifiers.
- Location information – if you enable location services on your device.
- Usage information – such as the web pages you view, links you click, and how you interact with our website, apps, emails, and ads.
- Demographic information – such as your age, gender, country, and preferred language.
If you make purchases, we collect your billing and shipping address to process your order and deliver your products.
Use of Personal Information
We use the personal information we collect for purposes like:
- Creating and managing your online account.
- Processing your orders and delivering your products.
- Responding to your queries and providing customer support.
- Sending you order status updates, notifications, marketing communications (with your consent).
- Improving our website functionality and product offerings.
- Conducting research, analytics and surveys to understand our users better.
- Detecting and preventing fraud, spam, abuse, security risks, and resolving disputes.
- Complying with legal obligations and enforcing our terms, policies, and agreements.
Sharing of Personal Information
We may share your personal information with:
- Service providers and business partners: To assist us in fulfilling business operations and delivering our services, products, marketing, and advertisements to you. E.g. payment processors, order fulfillment centers, shipping carriers, cloud service providers, ad networks, analytics providers, customer support vendors, etc.
- Group companies: To provide you the same or better level of service and a seamless experience across our sister brands and websites.
- Corporate affiliates: For business reports, product development, research, analytics to improve our offerings.
- Law enforcement agencies: To comply with legal obligations, enforce our policies, terms & agreements, prevent fraud, and protect rights & safety of users, public and Haute Monde® Dress, Jacket, Skirt, Bodysuit, Jumpsuit.
- Public and government authorities: To comply with warrants, subpoenas, lawful discovery requests, regulations, and court orders.
- With your consent: We may share your information with third parties when we have your consent to do so.
We do not sell your personal data to third parties. We only share it for legitimate business purposes as explained above.
Protection of Personal Information
We are committed to protecting your personal information from unauthorized access, use or disclosure. We use appropriate security measures like encryption, firewalls, SSL etc on our websites and apps to secure your data. We enforce physical, administrative, and technical safeguards to secure processing and storage of personal data.
However, no method of transmission over the internet or electronic storage can be 100% secure. So while we strive to protect your information, we cannot guarantee absolute security of your data transmitted to or stored on our systems.
Data Retention
We will retain your personal information as long as required to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. We may anonymize and aggregate data to perform research, analytics, and business reporting. Anonymized data is not subject to this Privacy Policy.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of personal data, purposes for processing, and applicable legal requirements. You can request deletion of your account and personal information by contacting us.
International Data Transfers
We share information globally with our group companies, service providers, and business partners. Laws vary across countries, but we have safeguards in place to require them to honor the commitments in this Privacy Policy even when your personal information is stored or transferred outside your country of residence.
When we transfer personal information from the European Economic Area (EEA) to other countries, we use standard contractual clauses, adequacy decisions, appropriate safeguards as permitted by European data protection laws. You can request a copy of the safeguards we use by contacting us.
Your Privacy Choices and Rights
You have the following choices and rights regarding how your personal information is used:
- Access your data: You can request access to the personal data we hold about you. You can receive a copy of your data in a commonly used, machine-readable format.
- Correct your data: If you believe the personal data we have about you is inaccurate or incomplete, you can request to correct or update it.
- Erase your data: You can submit a request to erase your personal data from our systems.
- Export your data: You can ask for a copy of your data for your own use across different services.
- Restrict processing: You can ask us to stop using your personal data for certain purposes.
- Object to processing: You can object to any processing of your data based on legitimate interest or for direct marketing purposes.
- Revoke consent: If you have given consent for your personal data to be processed, you can revoke your consent at any time.
- Submit complaints: You have the right to lodge complaints about use of your personal data with your local data protection authority.
You can submit these requests by emailing to [email protected]. We may need to verify your identity before acting on your requests.
Cookies and Tracking Technologies
We and our marketing partners, advertisers, and analytics service providers use various technologies to collect information when you interact with our website, emails, ads or apps, to deliver, analyze and improve our services and communications.
These include placing cookies and using web beacons, tags, scripts, local storage, and SDKs in our websites, apps and emails. The technologies we use may change over time as we improve our services.
Cookies are small text files placed in your browser cache and internet device memory when you visit a website or open emails. They allow websites and services to recognize your device, store preferences, improve functionality, analytics etc.
Web beacons, tags, pixels are tiny image files that track user activity and online behavior. They are embedded in web pages, emails, ads to monitor how users respond to them.
Scripts are small programs embedded in our website to enhance functionality and personalization based on your device, browser, IP address, web history etc.
Local storage refers to HTML5 local storage and application cache that stores data in your browser cache or device memory.
SDKs or Software Development Kits are tools that collect device, app usage, location, and other data to improve app functionalities and analytics.
You can manage website cookies in your browser settings, and email tracking by unsubscribing from the specific mailing list. Opting out does not mean you won’t see ads, but means the ads you see will be less relevant to your interests.
Mobile Apps
We may collect similar information from our mobile apps like device identifier, IP address, location, app usage, crash data, cookies/beacons when you use or interact with our apps.
We request access to device features like camera, contacts, photo library if required for app functionality. The app may also send you notifications to alert you of new products, features, surveys etc. You can manage notifications and permissions in your device settings.
Links to Third Party Sites
Our website and communications may contain links to third party websites that are not controlled or operated by Haute Monde® Dress, Jacket, Skirt, Bodysuit, Jumpsuit. The policies on third party sites may be different from our own, so we encourage you to read them before using those sites. We are not responsible for the privacy practices or the content of third party sites.
Minors’ Privacy
Our services are meant for adults. We do not knowingly collect personal data from minors under age 16 without parental consent. If you are a parent/guardian and believe your child has provided us information without your consent, please contact us to have it removed.
Changes to the Privacy Policy
As we update and expand our services, we may make changes to this Privacy Policy to reflect recent developments. We will post any changes here and encourage you to check this policy periodically for updates. If we make any material changes, we will notify you through website notices, email, apps notifications etc prior to the changes taking effect. Your continued use of our website, products or services after any changes or notifications means you agree to the updated Privacy Policy.
How to Contact Us
If you have any questions about this Privacy Policy or use of your personal data, please feel free to contact our Privacy Officer at:
Email: [email protected]
Phone: (555) 123-4567
Postal Address:
Haute Monde® Dress, Jacket, Skirt, Bodysuit, Jumpsuit
123 Fashion Ave,
New York, NY 10101
USA